Yellow Suitcase LogoContact Us

If you wish to discuss anything concerning your policy you can write or call customer services using the following details:


If you are abroad and find yourself in need of emergency help:
Holiday Plus - contact your Private Medical Insurer If you do not have private medical cover overseas contact Chubb Assistance on +353 (0)1 440 2796


If you need to make a claim - see our useful guidance and print a claim form.
If you have any queries how to claim please give us a call on 1800 719 087 or if calling from abroad
+353 (0)1 440 2797 from (09:00 to 17:00 weekdays)


If you feel we have done something well or that we could do better, we welcome your feedback. If you want to make a formal complaint, we operate a comprehensive complaints procedure. Or you can always call our Customer Service team who will be happy to help you direct your enquiry.

Customer Service

By E-mail

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We do not recommend you send financial or personal sensitive details via email as it may not be secure whilst in the public domain.

By Phone

(from 09:00 to 17.00 on weekdays)
1800 719 087
or if calling from outside Ireland
+353 (0)1 440 2797

By Writing

The Customer Service Manager,
An Post Insurance Travel Insurance,
Merrion Hall,
Dublin 04