If you wish to discuss anything concerning your policy you can write or call customer services using the following details:
Emergency
If you are abroad and find yourself in need of emergency help:
Holiday Plus - contact your Private Medical Insurer
If you do not have private medical cover overseas contact Chubb Assistance on
+353 (0)1 440 2796
Claims
If you need to make a claim - see our useful guidance and print a claim form.
If you have any queries how to claim please give us a call on 1800 719 087 or if calling from abroad
+353 (0)1 440 2797 from (09:00 to 17:00 weekdays)
Feedback
If you feel we have done something well or that we could do better, we welcome your feedback. If you want to make a formal complaint, we operate a comprehensive complaints procedure. Or you can always call our Customer Service team who will be happy to help you direct your enquiry.
Customer Service
By E-mail
Click Here
We do not recommend you send financial or personal sensitive details via email as it may not be secure whilst in the public
domain.
By Phone
(from 09:00 to 17.00 on weekdays)
1800 719 087
or
if calling from outside Ireland
+353 (0)1 440 2797
By Writing
The Customer Service Manager,
An Post Insurance Travel Insurance,
OSG,
Merrion Hall,
Sandymount,
Dublin 04